At Medicart Global, we are committed to delivering high-quality hearing care and medical device solutions with professional support at every stage. Our services are designed to ensure that every customer receives the best products along with complete guidance, assistance, and after-sales care.

1. Hearing Aid Consultation & Guidance

We help customers choose the right hearing aid according to:

  • Degree of hearing loss
  • Lifestyle needs
  • Budget
  • Connectivity and advanced features

Our team ensures you get expert recommendations tailored to your requirements.

2. Hearing Aid Programming & Fine-Tuning

We offer:

  • Professional programming
  • Real-ear matching
  • Adjustment for sound clarity
  • Fine-tuning sessions based on your experience

Our goal is to optimize your device for comfort and natural hearing.

3. Rechargeable & Bluetooth Hearing Aid Support

We assist with:

  • Pairing with mobile apps
  • Bluetooth device connectivity
  • Troubleshooting pairing issues
  • Charging and battery instructions

4. Medical Devices Support

We provide guidance and usage training for a wide range of medical devices, including:

  • Continuous Glucose Monitors (CGM)
  • Diagnostic instruments
  • Wearable monitoring devices
  • Assistive medical equipment

5. After-Sales Support

Our dedicated support team ensures:

  • Quick response to all queries
  • Troubleshooting for device problems
  • Warranty assistance
  • Replacement or repair coordination

Customer satisfaction is our priority.

6. International Shipping Assistance

Medicart Global ships worldwide using DHL, FedEx, and UPS.
We assist with:

  • Shipment tracking
  • Customs queries
  • Delivery updates
  • International service support

7. Warranty Claim Support

Most of our devices come with 1–2 years manufacturer warranty.
We assist in:

  • Submitting warranty claims
  • Repair or replacement processing
  • Communication with authorized service centers

8. Product Training & Demonstration

We provide demo sessions for customers to understand:

  • How to use their hearing aids
  • App setup and control
  • Cleaning & maintenance
  • Battery or charging management

9. Customer Education & Awareness

We offer educational support on:

  • Hearing health
  • Device care
  • Troubleshooting at home
  • Best practices for long-term performance

10. Dedicated WhatsApp & Email Support

For quick help, customers can reach us anytime:

📧 Email: sales@medicartglobal.com
📱 WhatsApp: +91 94111 96428