Yes, we ship to multiple countries including the USA, UK, Canada, Mexico, UAE and across Europe. Shipping charges and delivery times will vary depending on the destination.

Delivery times vary depending on your location. Typically, orders are delivered within 3–7 business days for domestic locations. International deliveries may take 7–14 business days.

We accept all major credit and debit cards, net banking, UPI, PayPal, . International payments are accepted through Razorpay Gateway, PhonePe, PayPal and supported international credit cards. or any clarification you can call us on toll free number.

Absolutely. We use secure payment gateways and SSL encryption to ensure your personal and payment information remains confidential and protected.

Browse our products, add the items you wish to purchase to your cart, upload you prescriptions and call us for for better understand of the product options and proceed to checkout. Enter your shipping details, choose a payment method, and confirm your order. You’ll receive a confirmation email once your order is successfully placed.

To cancel or modify an order, please contact our customer support as soon as possible. Orders can only be changed or canceled before they are shipped. Once dispatched, cancellation or modifications won’t be possible.

No, you can place an order as a guest. However, creating an account allows you to track orders easily, manage returns, and enjoy a faster checkout experience for future purchases.

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We offer a hassle-free return policy. If you're not satisfied with your purchase, you can return the product within 7–14 days of delivery (as per our return policy). The product must be unused and in its original packaging. Please contact our support team or visit the Returns section on our website to initiate the process.

When you purchase a hearing aid from our website, we ensure it's customized specifically for your hearing needs.

Here's how it works:

1. Upload Your Audiogram: After placing your order, you can upload your audiogram (hearing test report) directly from your account page or email it to us. This audiogram allows our audiologists to pre-program your hearing aid based on your hearing loss profile.

2. Pre-Programming: Once we receive your audiogram, our experts will program your hearing aid accordingly before shipping it to you. This ensures you're receiving a device tailored to your hearing needs right out of the box.

3. Remote Fine-Tuning: After you receive your hearing aid, further adjustments and fine-tuning can be done remotely using our mobile app. You'll be connected with a certified audiologist who will make real-time changes and personalize your hearing experience—all from the comfort of your home.

4. Ongoing Support: Need additional adjustments later? Simply book a remote session via the app, and our team will assist you anytime.