Medi Cart Global

Effective Date: [01/01/2025]
Last Updated: [17/06/2025]

Welcome to Medi Cart Global. These Terms & Conditions (“Terms”) govern your use of our website, products, and services related to hearing aids. By accessing our website or purchasing our products, you agree to be bound by these Terms.

Please read them carefully before placing an order or using our services.

1. General Overview

Medi Cart Global (“we,” “us,” “our”) provides hearing aid products, accessories, and related services. These Terms apply to all users of our website and customers of our products.

If you do not agree to these Terms, you must not use our services.

2. Eligibility

To use our website and purchase our products, you must:

• Be at least 18 years old
• Provide accurate and complete information
• Not use our products for unlawful or unauthorized purposes

3. Product Information and Availability

We strive to ensure that all product descriptions, images, and specifications are accurate. However:

• Product availability is subject to change without notice
• Colors and features may vary slightly due to screen settings or updates
• We reserve the right to discontinue or modify products at any time without liability

4. Hearing Aid Products – Important Notice

Our hearing aids are not a substitute for professional medical advice, diagnosis, or treatment. Always consult with a qualified hearing care professional for a complete hearing evaluation.

Medi Cart Global products are suitable for mild to moderate hearing loss unless otherwise specified.

5. Orders and Payment

• All prices are listed in Rupee and include applicable taxes unless stated otherwise
• Orders are subject to acceptance and availability
• Payment must be made at the time of order via accepted payment methods
• We reserve the right to cancel or refuse any order at our sole discretion

6. Shipping and Delivery

• We aim to ship orders within 1-2 business days
• Shipping times may vary by location and carrier
• Delays caused by customs, weather, or carrier issues are beyond our control
• Shipping costs and options are provided during checkout

7. Returns and Refunds

Our return and refund policy is available at: https://medicartglobal.com/returns-exchanges
Typically, returns are accepted within 15 days of delivery if the product is unused and in original packaging. Hearing aid devices may be subject to hygiene-related restrictions.

8. Warranty and Repairs

Warranty and repairs are as offered by the manufacturer on hearing aid products against manufacturing defects. The warranty does not cover:

• Damage caused by misuse, accidents, or unauthorized repairs
• Normal wear and tear or cosmetic damage
• Water or moisture damage (unless specified as waterproof)

To request a repair or replacement under warranty, please contact us at support@medicartglobal.com.

9. Intellectual Property

All content on our website—including logos, text, product descriptions, images, and software—is the property of Medi Cart Global and protected by intellectual property laws. You may not reproduce, distribute, or use our content without written permission.

10. Limitation of Liability

To the fullest extent permitted by law, Medi Cart Global shall not be liable for:

• Any indirect, incidental, special, or consequential damages
• Any losses resulting from misuse or inability to use the products
• Claims arising from incorrect or unauthorized use of hearing aids

Our total liability shall not exceed the amount paid for the product in question.

11. Privacy

We are committed to protecting your personal data. Please refer to our Privacy Policy https://medicartglobal.com/privacy-policy for detailed information on how your data is collected, used, and protected.

12. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Continued use of our services implies acceptance of the updated Terms.

13. Governing Law

These Terms are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts in Gautambuddha Nagar.

14. Contact Us

If you have any questions about these Terms & Conditions, please contact us at:

Medi Cart Global
Email: support@medicartglobal.com