Medi Cart Global

Effective Date: [1/1/2025]
Last Updated: [6/17/2025]

At Medi Cart Global, your privacy is our priority. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, purchase our hearing aid products, or interact with us in any way.

By accessing our services, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

A. Personal Information

• Contact Details: Name, phone number, email address, billing and shipping addresses
• Health Information: Hearing assessments, audiograms, or other hearing-related data (only when voluntarily provided or required for product customization)
• Account Information: Username, password, and communication preferences
• Payment Information: Credit/debit card details and billing information (processed securely via third-party payment processors)

B. Non-Personal Information

• Device type, browser type, IP address, browsing behavior on our site, and referral URLs
• Information collected via cookies or similar technologies to enhance your user experience

2. How We Use Your Information

We use the information collected to:

• Process and deliver your orders for hearing aid products and accessories
• Customize hearing aid solutions based on your hearing health information
• Schedule hearing consultations and provide product support
• Improve our website, services, and customer interactions
• Send updates, offers, and product recommendations (you can opt out anytime)
• Comply with applicable laws and industry standards

3. Sharing of Information

We do not sell your personal data. Your information may be shared with:

• Authorized Service Providers: For payment processing, product fulfillment, marketing, and customer service
• Healthcare Professionals: If required to customize your hearing solutions (with your explicit consent)
• Legal Authorities: When required by law, court order, or government regulation

All third-party service providers are contractually obligated to handle your data securely and only for specified purposes.

4. Use of Cookies and Tracking Tools

Medi Cart Global uses cookies and similar technologies to:

• Remember user preferences
• Analyze traffic and website performance
• Deliver targeted advertisements (only with your consent, where applicable)

You can manage cookie settings in your browser or through our cookie preference tools.

5. Data Security

We take appropriate security measures to protect your data, including:

• Encrypted transmissions (SSL)
• Secure storage and access control
• Regular security assessments and system updates

While we take reasonable precautions, no system can guarantee absolute security.

6. Your Rights

Depending on your location (such as the EU or California), you may have the right to:

• Access, correct, or delete your personal information
• Request a copy of the data we hold about you
• Opt out of marketing communications
• Limit how we use or share your health data

To make a privacy-related request, please contact us at privacy@medicartglobal.com.

7. Children’s Privacy

Our services and products are not intended for individuals under the age of 13. We do not knowingly collect personal data from children without parental consent.

8. Third-Party Links

Our website may include links to external sites. Medi Cart Global is not responsible for the privacy practices of those sites. We recommend reviewing their privacy policies before submitting personal data.

9. Changes to This Policy

We may update this Privacy Policy periodically. When we do, the “Last Updated” date will be revised. Continued use of our services after changes indicates your acceptance of the updated policy.

10. Contact Us

For questions, concerns, or requests regarding this Privacy Policy, please contact:

Medi Cart Global
Email: privacy@medicartglobal.com